June 23, 2018

Air Canada computer troubles leads to flight cancellation at YYJ

13 March 2018, 12:35 | Melvin Schneider

Norwegian Air is kicking the tires on offering direct flights between Canada and Europe starting this July

Norwegian Air is kicking the tires on offering direct flights between Canada and Europe starting this July

Vancouver and Calgary International Airports all reported widespread delays and passengers formed long lines as they tried to get on board aircraft.

"Today's computer issues have had a wide impact on our customers and we apologize for any inconvenience".

Air Canada said customers should expect "delays and some cancellations due to the outage". According to flight-tracking website, Air Canada was experiencing almost 170 total flight delays as of Monday afternoon.

As Air Canada customers raised concerns about the situation, Toronto's Pearson International Airport also told customers over Twitter the airline was experiencing IT issues and that it was affecting flight schedules.

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Be prepared for delays, if you are heading to YVR Airport for a flight with Air Canada.

Two hours after the airline's first tweet, Air Canada followed up on Twitter, reporting that "airport systems, check-in & customer call centers are now all back online".

Many departing flights out of YVR are now being delayed.

The issues were resolved shortly after 2:00 p.m., but customers were left reeling from the technical meltdown.

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