June 20, 2018

Video captures Florida doctor screaming at patient for complaining about wait

13 October 2017, 01:06 | Winifred Adams

Video captures Florida doctor screaming at patient for complaining about wait

Video captures Florida doctor screaming at patient for complaining about wait

- Gainesville police were called to an after-hours clinic after a heated confrontation between a patient and a doctor that was caught on video.

The patient, Jessica Stipe, says things got out of hand after she asked the office to return her $80 copay.

When Stipe asked for her co-pay back, the doctor got terse, video shows, and told her that she'd be waiting even longer if she were in the emergency room or at another clinic. "Go to the ER and wait for nine hours", the doctor yelled, pointing a finger at Stipe.

Stipe said in the post she was trying to get her co-pay back so she could go home, go back to bed and be seen by another doctor the next day.

Stipe said her daughter recorded the incident and that the doctor shoved her daughter and took her phone.

But by 7:45 p.m., she still hadn't been seen, she wrote on Facebook.

"Are you joking me?"

Gallogly also said the video is heavily edited and taken out of context.

Stipe alleged that a doctor at the clinic got mad when she demanded her money back and "proceeded to cuss (her) out". Stipe's teenage daughter recorded the video.

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"I want to go home and get in my bed-" Stipe replies before being cut off.

In her Facebook post, Stipe wrote that she was "severely sick" after which she came to the Gainesville After Hours Clinic with a 6:30 p.m. EDT appointment.

But later that night the Gainesville Police Department did open a criminal investigation, according to spokesman Officer Ben Tobias, reported.

Stipe's video of the whole episode has been seen more than 373,000 times on Facebook since Monday, as of Thursday evening.

In a statement released by Gallogly he said: "Ms. Stipe had been increasingly belligerent and abusive to the office staff, cursing and threatening them with violence, because she was unwell and had been waiting to see me for more than an hour".

"Yes I'm employed, I don't do drugs & yes I wanted meds. a antibiotic!" she wrote.

"At the very end of the events, I most regrettably lost my temper, and spoke to the two women in a most unprofessional manner".

Gallogly apologized in his statement, saying he was defending his staff when he over-reacted, and that there was no excuse for his behavior. "You know this was uncalled for & for those of you who don't and are being rude and hateful to me and my child".

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