February 24, 2018

HTC Says the Ads in its Keyboard are a Mistake, Fix Incoming

17 July 2017, 06:31 | Marlene Myers

HTC apologises after ads appearing on the default keyboard

HTC grovels after serving up keyboard ads to some users

But it doesn't seem like the gremlin is limited to the HTC 10 though, as several users have noted that their HTC U11 is displaying identical behaviour.

Other phone makers, including HTC, pre-install a third party keyboard such as Swiftkey or TouchPal.

HTC's partnership with TouchPal provides the company's devices with a different version of the keyboard compared to what you might see if you download TouchPal from the Play Store. Heck, it is even possible that HTC didn't know that the ads would appear. These ads reportedly began after an update to the TouchPal Keyboard for HTC, which is the default HTC 10 keyboard app. Uninstalling these updates would result in the app getting back to the way it used to be. The good thing is that users can take matters into their own hands and install another keyboard. On the other hand, it does means that users will have to remain stuck on that older version of the keyboard, which could also leave them open to experiencing bugs that may be fixed in future versions.

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HTC has come under fire with ads started appearing in the stock keyboard app on one of its flagship devices. Most of the feedback that was tweeted to HTC relayed negative feelings about seeing ads on the QWERTY keyboard.

"This is absolutely not the experience we intended, and we're working to immediately fix the error and remove the ads as quickly as possible".

Over the weekend, posts showing ads on HTC's keyboard app circulated like wildfire on social media, and many users joined the commotion to report seeing similar ads on their HTC-made phones. These were expressed with words that you wouldn't want your kids to see. Free keyboard app or not, showing ads between your keys and the content you're using is just not acceptable, but that's another issue.

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