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McDonald's India delivery app 'leaks user data'

20 March 2017, 04:06 | Marlene Myers

McDonald's Sirloin Third Pound

McDonald's Sirloin Third Pound

McDonald's India urged users to update online ordering app McDelivery on their devices as a precaution, amid reports that the existing app may have exposed users' personal data.

It added that no financial or private information, such as passwords, bank account details or credit card numbers was ever at risk.

The fast food chain in India works as two separate wings - McDonald's India (West and South) and McDonald's India (North and East).

For now, the fault appears localised to users in India, where McDonalds has millions of regular customers.

Hardcastle Restaurants, the franchisee of McDonald's for West and South India operations rejected the claims and said that its website and app has always been safe to use.

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The information comes from a security research startup from Bengaluru called Fallible which claims that it contacted McDelivery on 7 February and even received acknowledgement about the loophole from Senior IT Managment on 13 February.

Untrustworthy wrote in a blog post, "An unprotected openly available API endpoint for getting client subtle elements combined with serially enumerable numbers as client IDs can be utilized to acquire access to all clients individual data".

The leak is not said to have impacted data of customers in North and East of India as they use another app and website.

In an update to the report on hackernoon, Fallible has reported that McDonalds replied to them that the issue had been fixed; but they said, "he McDonald's fix is incomplete and the endpoint is still leaking data". "We have communicated this again to them and are waiting for their response". Unfortunately, in the absence of strong data privacy and protection laws, customers in India have no real recourse but to get on with their lives.

It claimed to have uncovered "more than 50" instances of data leaks at Indian firms. This was after the technology blog hackernoon reported on Saturday that the app was found to be "leaking" user data for more than 2.2 million users.



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